Trusted. Compliant. Results-Driven. At Lela Mae Portfolio Management Group, we provide strategic, ethical, and performance-focused debt collection solutions tailored for today’s evolving financial landscape. Our commitment to excellence and transparency ensures that both clients and consumers are treated with professionalism and integrity.

 

What We Offer

 

📞 Account Recovery Services

We specialize in third-party collections, leveraging proven techniques to recover outstanding debts across various industries. Whether you're a small business or a large institution, we tailor our recovery strategy to your specific portfolio.

 

🔁 Automated Payment Solutions

Our advanced payment systems—including recurring billing and custom payment plan options—make it easy for consumers to resolve their balances. Our portal enables fast, secure transactions, reducing delays and increasing cash flow.

 

🤖 Skip Tracing & Contact Verification

We use advanced skip tracing technology to locate and verify consumer information, ensuring effective communication while maintaining compliance with federal and state regulations.

 

📊 Performance Reporting & Transparency

Through our client dashboard, you’ll have real-time access to recovery metrics, account status, and settlement activity. We believe in keeping our partners informed every step of the way.

 

🧾 Compliance-First Approach

We operate with strict adherence to the Fair Debt Collection Practices Act (FDCPA), Reg F, and all applicable consumer protection laws. Your brand reputation and consumer relationships are safeguarded at every touchpoint.

 

👥 Dedicated Account Managers

Each client is assigned a dedicated account manager who works closely with you to optimize recovery rates, provide portfolio insights, and offer tailored strategies for both early- and late-stage accounts.

 

Why Lela Mae?

✔ Proven recovery strategies that maximize ROI

✔ State-of-the-art automation to reduce manual workload

✔ Consumer-first, compliant communication practices

✔ Customizable solutions for creditors, debt buyers, and fintech lenders

✔ U.S.-based support team with years of experience

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